Up To Us website

What is digital accessibility?

An accessible website is a website that allows people with disabilities to access its content and functionality without difficulty.
Here are some examples of features provided by an accessible website:

  • Navigate without using the mouse (with the keyboard only, via a touch screen, by voice or any other adapted device)
  • Navigate with a voice synthesis and/or a Braille display (used in particular by blind and visually impaired people)
  • Customize the display of the site according to your needs (enlargement or shrinking of characters, modification of colors, etc.)

To achieve this goal, the site must comply with the existing standards, and this during its realization and its updates.


Accessibility statement

Veolia undertakes to make its Web sites accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.
This declaration of accessibility applies to the website.


Compliance status

The '' site is in partial compliance with the General Accessibility Improvement Framework (GAF) version 4.0 due to the non-conformities and derogations listed below


Test results

The compliance audit of the site carried out on the basis of measurement tools proposed by several market players reveals that 76% of the criteria of the RGAA version 4.0 are respected.


Content not accessible

Non compliance

List of non-compliant criteria :

  • Criterion 1.1. does each image carrying information have a textual alternative?
  • Criterion 2.1. Does each frame have a frame title?
  • Criterion 3.2 In each web page, is the contrast between the text color and the background color sufficiently high (except in special cases)?
  • Criterion 6.2. In each web page, does each link have a title?
  • Criterion 9.3. In each web page, is each list correctly structured?
  • Checkpoint 11.1. Does each form field have a label?
  • Checkpoint 11.9. In each form, is the title of each button relevant (except in special cases)?
  • Checkpoint 12.8. In each web page, is the tabbing order consistent?


Content not subject to the accessibility obligation

  • The functionalities provided by the social networks such as "Twitter", "LinkedIn" and "YouTube".
  • The "reCAPTCHA" iframes (spam protection system).
  • The interactive maps "Google Maps".
  • The YouTube video player.


Establishment of this declaration of accessibility

This declaration was established on March 22, 2022.

Technologies used for the realization of the site

  • HTML5
  • CSS
  • SVG
  • JavaScript
  • PHP

Tools for accessibility evaluation: Axe and Wave Chrome

Pages of the site checked for compliance

  • Homepage  
  • Article page
  • Search page
  • Climate page
  • Biodiversity page
  • Legal notice


Feedback and contact

If you are unable to access a content or service, you can contact the site manager to be directed to an accessible alternative or to obtain the content in another way.

Contact the Digital Communication Department via this form.



This procedure is to be used in the following case.
You have notified the website manager of a lack of accessibility that prevents you from accessing content or services on the portal and you have not received a satisfactory response.

Write a message to the Human Rights Defender

Contact the delegate of the Defender of Rights in your area.
Send a letter by post (free of charge, do not put a stamp):

Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07